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Rob, emerges from triangles & ovals
Rob, emerges from triangles & ovals
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Wireless mediation program

 This program's strategy was based on the presence of an
This page reviews the strategy of setting up an arms race.  At its core this strategy depends on being able to alter, or take advantage of an alteration in, the genome or equivalent.  The situation is illustrated with examples from biology, high tech and politics. 
evolutionary amplifier
, the imminent auction of wireless spectrum by a variety of governments around the world.  The success of the Internet and the West's globalization process encouraged a restructuring of the telecommunications market.  Operators were inundated with upgrade proposals from their network equipment suppliers, while they looked to build
This page discusses the effect of the network on the agents participating in a complex adaptive system (CAS).  Small world and scale free networks are considered. 
network effects
by extending their network's points of access and functions.  Our worldwide sales organization was proposing our product as a solution to this need. 
This page discusses the benefits of constraining the flows in a complex adaptive system (CAS) until you are ready to act. 
The released product was not tailored to this new market area so where the company agreed to deploy the outcome was initially poor

It was also clear that the
Agents can manage uncertainty by limiting their commitments of resources until the environment contains signals strongly correlated with the required scenario.  This page explains how agents can use Shewhart cycles and SWOT processes to do this. 
pre-conditions for network extension investment
were not matched by any identified way to monetize the value add that the operators would be able to offer their subscribers.  The limited scope of mobile handsets and high likelihood that people would expect the new offers to be free suggested the program should limit its dedicated resources. 

This page reviews the potential to benefit from strategy in a complex adaptive system (CAS).  The challenges described by Dorner require a careful search of the proximate environment. 
meeting with potential customers, channel representatives and competitors, and reviewing primary and secondary research
, a proposal was written.  The general manager, accepted the proposal, and agreed to setting up a
This page discusses the program strategy in a complex adaptive system (CAS).  Programs enable executive leadership to undermine counterproductive extended phenotypic alignment within functions.  Programs generate coherent end-to-end activity.  The mechanism is reviewed. 
focused program
to capitalize on the interest,
In a post disruption environment there is a race to capture network effects.  Once the network effects have been obtained the winner will ensure further advantage until the next round of disruption. 
and bring us ahead of the startup competitors

We linked the development lab, and support organization to the customers' deployment consultants.  We connected them direct to the customer, using an
Walter Shewhart's iterative development process is found in many complex adaptive systems (CAS).  The mechanism is reviewed and its value in coping with random events is explained. 
iterative process
to rapidly deploy early product functionality.  These allowed everyone to buildup experience and obtain immediate feedback from the customer and channel.  Eventually we were able to agree with customers to develop an
This page discusses the strategy of modularity in a complex adaptive system (CAS).  The benefits, mechanism and its emergence are discussed. 
end-to-end architecture
.  Without this there were
This page reviews Christensen's disruption of a complex adaptive system (CAS).  The mechanism is discussed with examples from biology and business. 
great inefficiencies in sharing knowledge creating implementation conflicts

The essential goal of
This page reviews the inhibiting effect of the value delivery system on the expression of new phenotypic effects within an agent. 
architecting a value delivery system
, is to ensure that the components synergize, each one gaining positive returns, W. Brian Arthur's conception of how high tech products have positive economic feedback as they deploy.  Classical products such as foods have negative returns to scale since they take increasing amounts of land, and distribution infrastructure to support getting them to market.  High tech products typically become easier to produce or gain from platform and network effects of being connected together overcoming the negative effects of scale. 
to its business model. 

We were not aiming to provide the complete solution ourselves.  Since some of the key solution components came from providers who had no reason to value our offering.  We had to provide
Rather than oppose the direct thrust of some environmental flow agents can improve their effectiveness with indirect responses.  This page explains how agents are architected to do this and discusses some examples of how it can be done. 
indirect feedback
to them of the benefits of allocating
Carlo Rovelli resolves the paradox of time. 
Rovelli initially explains that low level physics does not include time:
  • A present that is common throughout the universe does not exist
  • Events are only partially ordered.  The present is localized
  • The difference between past and future is not foundational.  It occurs because of state that through our blurring appears particular to us
  • Time passes at different speeds dependent on where we are and how fast we travel
  • Time's rhythms are due to the gravitational field
  • Our quantized physics shows neither space nor time, just processes transforming physical variables. 
  • Fundamentally there is no time.  The basic equations evolve together with events, not things 
Then he explains how in a physical world without time its perception can emerge:
  • Our familiar time emerges
    • Our interaction with the world is partial, blurred, quantum indeterminate
    • The ignorance determines the existence of thermal time and entropy that quantifies our uncertainty
    • Directionality of time is real but perspectival.  The entropy of the world in relation to us increases with our thermal time.  The growth of entropy distinguishes past from future: resulting in traces and memories
    • Each human is a unified being because: we reflect the world, we formed an image of a unified entity by interacting with our kind, and because of the perspective of memory
    • The variable time: is one of the variables of the gravitational field.  With our scale we don't register quantum fluctuations, making space-time appear determined.  At our speed we don't perceive differences in time of different clocks, so we experience a single time: universal, uniform, ordered; which is helpful to our decisions

to working with us. 
This page discusses the strategy of going around the competitor's flank to reach and assault its rear. 
Customer requests for integration of our products with their other solution components, and competitive success provide the force required to penetrate through the flanks
and gain awareness of the component developer's decision integrates situational context, state and signals to prioritize among strategies and respond in a timely manner.  It occurs in all animals, including us and our organizations: 
  • Individual human decision making includes conscious and unconscious aspects.  Situational context is highly influential: supplying meaning to our general mechanisms, & for robots too.  Emotions are important in providing a balanced judgement.  The adaptive unconscious interprets percepts quickly supporting 'fast' decision making.  Conscious decision making, supported by the: DLPFC, vmPFC and limbic system; can use slower autonomy.  The amygdala, during unsettling or uncertain social situations, signals the decision making regions of the frontal lobe, including the orbitofrontal cortex.  The BLA supports rejecting unacceptable offers.  Moral decisions are influenced by a moral decision switch.  Sleeping before making an important decision is useful in obtaining the support of the unconscious in developing a preference.  Word framing demonstrates the limitations of our fast intuitive decision making processes.  And prior positive associations detected by the hippocampus, can be reactivated with the support of the striatum linking it to the memory of a reward, inducing a bias into our choices.  Prior to the development of the PFC, the ventral striatum supports adolescent decision making.  Neurons involved in decision making in the association areas of the cortex are active for much longer than neurons participating in the sensory areas of the cortex.  This allows them to link perceptions with a provisional action plan.  Association neurons can track probabilities connected to a choice.  As evidence is accumulated and a threshold is reached a choice is made, making fast thinking highly adaptive.  Diseases including: schizophrenia and anorexia; highlight aspects of human decision making. 
  • Organisations often struggle to balance top down and distributed decision making: parliamentry government must use a process, health care is attempting to improve the process: checklists, end-to-end care; and include more participants, but has systemic issues, business leaders struggle with strategy. 

Our early wireless solutions were targeted at the needs of the
This page discusses the tagging of signals in a complex adaptive system (CAS).  Tagged signals can be used to control filtering of an event stream.  Examples of CAS filters are reviewed. 
visionary segment
from Moore's crossing the chasm.  It allowed us to
This page discusses the benefits of bringing agents and resources to the dynamically best connected region of a complex adaptive system (CAS). 
bring the product to the center
of the company's dealings with mobile operators.  With a design team with much previous experience of the strengths and weaknesses of distributed computing, distribute the display, data, and data-processing tasks associated with an application onto many computers connected by a network.   and client server systems, we knew that the interface between the new network elements and the operators billing systems would demand solutions to new performance challenges. 
To benefit from shifts in the environment agents must be flexible.  Being sensitive to environmental signals agents who adjust strategic priorities can constrain their competitors. 
In the right solution our core technology should facilitate the flexibility
the evolving market would need. 

Created and led program extending wire-line product into mobile data and voice.  This established HP in a strong competitive position in emerging market. 
  • Defined value proposition and competitive strategy.  Created delivery system that successfully penetrated tier one mobile data usage capture market.
  • Created a fast, iterative, cross-functional development process that directly integrated channel and developers. Results included rapid resolution of early product issues, HP winning major accounts, cooperation with Cisco, a $2 million marketing program and leading market share ($15M).
  • Championed concept and instituted value delivery system that developed “data control point” billing integration. Built a new class of solution in partnership with tier one German mobile operator D2 deployed for $4M.
  • Investigated, designed and delivered value proposition and marketing collateral extending the mobile data usage capture product to support tier one carrier voice and wireless LAN network requirements. Key customers standardized their usage capture on the solution, increasing flexibility and creating $ millions in cost savings.   
  • Designed new pricing and packaging model to align with customer needs, overcoming previous issues concerning paying for unnecessary features.  Enabled eight new large deployments in first quarter. 
Market Centric Workshops
The Physics - Politics, Economics & Evolutionary Psychology
Politics, Economics & Evolutionary Psychology

Business Physics
Nature and nurture drive the business eco-system
Human nature
Emerging structure and dynamic forces of adaptation

integrating quality appropriate for each market
This page looks at schematic structures and their uses.  It discusses a number of examples:
  • Schematic ideas are recombined in creativity. 
  • Similarly designers take ideas and rules about materials and components and combine them. 
  • Schematic Recipes help to standardize operations. 
  • Modular components are combined into strategies for use in business plans and business models. 

As a working example it presents part of the contents and schematic details from the Adaptive Web Framework (AWF)'s operational plan. 

Finally it includes a section presenting our formal representation of schematic goals. 
Each goal has a series of associated complex adaptive system (CAS) strategy strings. 
These goals plus strings are detailed for various chess and business examples. 
| Design |
This page uses an example to illustrate how:
  • A business can gain focus from targeting key customers,
  • Business planning activities performed by the whole organization can build awareness, empowerment and coherence. 
  • A program approach can ensure strategic alignment. 
Program Management
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